Improving Customer Referral Program: 12 Questions You Need To Ask Yourself
“Referrals was an exciting project to undertake because it embodies growth: it’s highly measurable, scalable, and is all about identifying a growth pattern that’s already happening but amplifying it at a key moment.” – Jason Bosinoff, Director of Engineering at Airbnb. (source) Nobody can argue with that, considering how Airbnb hit the sweet spot of viral growth with referral marketing. … Read More